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The role of social networks in the university learning process: a study in students of the Bachelor's Degree in Marketing
The objective of this research was to analyze the use of social media in the learning process of students in the Bachelor’s Degree in Marketing at a public university in Tabasco. A quantitative approach with a non-experimental, cross-sectional, descriptive, and correlational design was applied to a sample of 67 students. The adapted questionnaire showed adequate reliability (α = .880). Results from the t-test indicated significant differences between men and women in academic communication and teamwork collaboration, with men reporting greater use. Likewise, Pearson’s correlation revealed a negative relationship between academic communication and academic performance, a finding that highlights the importance of reflecting on the impact of these tools on student achievement.