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E-Deskunad
The text presents the e-DeskUNAD institutional experience as a technological innovation strategy aimed at strengthening the teaching and learning processes at the Universidad Nacional Abierta y a Distancia through the use of distributed cloud computing and remote desktops. The proposal articulates organizational, academic, technological, pedagogical, social and regional development dimensions, with the purpose of optimizing the use of the institutional technological infrastructure and expanding student access to specialized work environments. The initiative arose as a response to the limited access to disciplinary software and processing capabilities by students with low performance equipment, a situation that affects their permanence and academic wellbeing. Methodologically, e-DeskUNAD is based on a geodistributed operation and centralized administration model, which allows remote access to hardware and software resources through a strategic organization of schedules and security policies. The experience highlights the potential of virtual desktops to reduce educational digital divides, optimize licensing and maintenance costs, and strengthen the virtual learning experience. Emphasis is also placed on its articulation with institutional agendas of inclusion, innovation, territorial development and educational quality, in line with the Sustainable Development Goals related to education, reduction of inequalities and technological infrastructure.